Code of Conduct



Corporate duty of care, ethical and social responsibility

As part of our corporate duty of care and responsibility towards legal requirements, social standards, responsibility towards employees, the environment, customer satisfaction and continuous quality improvement, we define and describe the principles and requirements in the CODE OF CONDUCT.

Not tolerable for Hans Riegelein & Sohn GmbH & Co. KG will not tolerate any discrimination in recruitment, remuneration, access to training, promotion, termination of employment or retirement on the basis of gender, age, religion, race, caste, social background, disability, ethnic or national origin, nationality, membership of employee organisations including trade unions, political opinion, sexual orientation or other personal characteristics. The provisions of the AAG (General Equal Treatment Act) are implemented by us without restrictions. All employees have the opportunity to contact an equal opportunities officer in the company in the event of discrimination in the workplace.

For us, socially and ethically responsible behaviour in the procurement of raw materials is a matter of course. With a view to ensuring a sustainable supply of high-quality cocoa and other raw materials, we see it as our responsibility to actively contribute to the elimination of social injustice and unacceptable environmental destruction. We are therefore committed to sustainable cocoa cultivation in accordance with recognised social and environmental standards and have been certified by the Rainforest Alliance, RSPO and Fairtrade for Cocoa. These are one of the world’s largest sustainability programmes and support small farmers in the countries of origin to improve working conditions and eliminate child and/or forced labour.

Child labour and any form of exploitation are prohibited in accordance with the provisions of the ILO and United Nations conventions and/or national legislation and are not accepted in any way. The use of corporal punishment or physical coercion and verbal abuse is not acceptable. Every employee may exercise the freedom of association and the right to collective bargaining without restriction. The applicable regulations and industry standards on remuneration and benefits must be complied with; illegal and unauthorised wage deductions are not accepted.

The company also pursues an anti-bribery and anti-corruption policy that ensures fair treatment of all employees and trading partners. The management thus defines social responsibility and is constantly committed to correct implementation and continuous improvement.

It is also a major concern of ours that the goods produced for Hans Riegelein & Sohn GmbH & Co. KG is produced in accordance with recognised social and ecological standards throughout the entire supply chain. In this context, we have asked our business partners to voluntarily commit to the ‘Code of Conduct’ of the Business Social Compliance Initiative (BSCI) in its current version as a minimum social standard. Hans Riegelein & Sohn GmbH & Co. KG is authorised to verify this itself in the form of audits and/or to demand the submission of documents confirming compliance.

The labour and social standards defined in the International Labour Organization (ILO) (which are intended to ensure decent working conditions within the framework of the world trade order), the UN Guiding Principles on Business and Human Rights (UNGP) (which are regarded as one of the most important international standards on corporate responsibility and human rights due diligence) and the principles defined in the BSCI are therefore complied with both by Hans Riegelein & Sohn GmbH & Co. KG as well as by our business partners.


Rübezahl-Riegelein-Gruppe

Hans Riegelein & Sohn GmbH & Co. KG

Tiembacher Straße 11-13

90556 Cadolzburg


Feedback on our Code of Conduct:









    Chocothek -

    our transparent factory



    Dear Customers,

    We would like to inform you that our factory outlet will permanently close on 30 April 2026.

    We would like to take this opportunity to sincerely thank you for your many years of loyalty, your trust, and the pleasant cooperation. It has been a great pleasure to welcome and serve you over the years.

    We are truly grateful for the time we have shared and for your continued support.

    Kind regards,
    Your Chocothek Team

    ----

    Cadolzburg Site

    From Monday, 6 July 2026, our reception at the Cadolzburg site will no longer be staffed, and the main entrance will remain permanently closed.

    If you are planning to visit us, please arrange your appointment in advance with your contact person. They will personally meet you at the staff entrance at the agreed time.

    Calls to our main switchboard will continue to be answered and automatically forwarded to our Dettingen site, where you will be connected to the appropriate contact person.

    Emails sent to our general information address will continue to be processed and forwarded to the responsible contact person.

    Thank you for your understanding.


    Chocothek

    Contact us here:


    Hans Riegelein & Sohn GmbH & Co.KG
    Tiembacher Str. 11-13
    D-90556 Cadolzburg
    Tel. +49 9103 505 100 (headquarter)

    Fax +49 9103 505 350




      We look forward to your visit


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